Refund Policy

Website: wpthemelite.com/
Company:

At WPThemeLite, customer satisfaction is important to us. To maintain full transparency, please read our refund policy carefully before making a purchase. Since our products are digital goods (WordPress readymade website templates), they are delivered instantly and cannot be physically returned.

However, we do offer refunds under specific and fair conditions, as outlined below.

Refund Eligibility

You may request a refund if all of the following conditions are met:

  • The refund request is submitted within 14 days of the purchase date.
  • The request is sent via email to contact@wplitetheme.com along with valid order details.
  • The purchased template has not been downloaded, installed, or used on any website.

Once a template has been downloaded or used, it becomes ineligible for a refund.

Non-Replaceable & Non-Exchangeable Products

  • All products sold on wpthemelite.com/ are non-replaceable.
  • Templates cannot be exchanged or swapped for another product after purchase.
  • Every purchase is considered final, except where refund eligibility conditions are satisfied.

Refund Process

  • Once we receive your refund request, our team will review and verify eligibility.
  • If approved, the refund will be issued to the original payment method.
  • Refunds are generally processed within 3–5 business days, depending on your payment provider.

Important Information

  • We strongly recommend reviewing product descriptions, feature details, and demo previews before completing your purchase.
  • This Refund Policy does not limit or override any rights provided under applicable consumer protection laws in your country.